Renaissance Bordeaux Hotel
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Fast facts
Check in from | 15:00 |
|---|---|
Check out by | 11:00 |
Breakfast | Breakfast available. |
Pets | Pets allowed with extra charge. |
Children | Children are welcome at this hotel. |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Front desk 24 hour
More about Renaissance Bordeaux Hotel
Renaissance Bordeaux Hotel
Experience the magic of Christmas in Bordeaux! The Renaissance Bordeaux Hotel is honored to partner with the iconic Galeries Lafayette Bordeaux to celebrate a historic and magical Christmas: their 130th anniversary.
Ratings and reviews
Cleanliness4.4
Location3.9
Service4.1
Rooms4.2
Value3.9
Sleep quality4.3
Traveller reviews
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Mentioned by travellers
Family traveller
Comment: 17 Dec 2024
Stayed in: Dec 2024
Unique Hotel with Lots of Amenties
This was a great hotel in a hip neighborhood. There is a great food market just across the street. It is a little bit of a walk to get to the city center, but there is public transportation close by. There are so many shops along the river nearby and other great places to eat. Overall, a good spot.
Hotel response
Comment: 2 January
Dear kimberlycK3352XW
Many thanks for sharing your review on Tripadvisor.
I am delighted to read you had a pleasant stay with us at the Renaissance Bordeaux, and that you enjoyed our location in the vibrant "Bassins à Flots" neighbourhood, just 15 minutes by tram from the old town.
I hope to welcome you back very soon !
Gabriel P.
Many thanks for sharing your review on Tripadvisor.
I am delighted to read you had a pleasant stay with us at the Renaissance Bordeaux, and that you enjoyed our location in the vibrant "Bassins à Flots" neighbourhood, just 15 minutes by tram from the old town.
I hope to welcome you back very soon !
Gabriel P.
Business traveller
US
Comment: 26 Oct 2024
Stayed in: Oct 2024
Conference hotel
The Renaissance Bordeaux
Pros:
- welcoming and helpful staff that are fluent in English and extremely helpful
- decent rooms
Cons:
- near to bars; may be nice to slip out for a nice drink but I, with many guests, noticed and were bothered by their noise late at night
- although close to the tram, they are hidden in between buildings and may be difficult to find
- food was hit or miss. Some foods, such as the strawberry confiture for bread, was divine while others, such as soggy scrambled eggs (re-served at lunch) with rather stale bread and cheese left something to be desired
- although the rooms were quite attractively decorated, as the photos indicate the ceilings were bare cement. It detracts quite a bit from the decor; a little plaster and paint would be a HUGE difference. It looks half finished
- the ground floor layout is designed for a conference - one entrance leads you to the lobby while the other entrance leads you to the elevators. In between is a bar, conference rooms, and only toilets on the ground floor. In case you come in the hallway, you must go with your luggage through the crowded bar to the lobby to check in and then wind back to the elevators to go to your room. I think a bit better planning would have gone a long way here.
Pros:
- welcoming and helpful staff that are fluent in English and extremely helpful
- decent rooms
Cons:
- near to bars; may be nice to slip out for a nice drink but I, with many guests, noticed and were bothered by their noise late at night
- although close to the tram, they are hidden in between buildings and may be difficult to find
- food was hit or miss. Some foods, such as the strawberry confiture for bread, was divine while others, such as soggy scrambled eggs (re-served at lunch) with rather stale bread and cheese left something to be desired
- although the rooms were quite attractively decorated, as the photos indicate the ceilings were bare cement. It detracts quite a bit from the decor; a little plaster and paint would be a HUGE difference. It looks half finished
- the ground floor layout is designed for a conference - one entrance leads you to the lobby while the other entrance leads you to the elevators. In between is a bar, conference rooms, and only toilets on the ground floor. In case you come in the hallway, you must go with your luggage through the crowded bar to the lobby to check in and then wind back to the elevators to go to your room. I think a bit better planning would have gone a long way here.
Hotel response
Comment: 2 January
Dear Gerry049
Thank you for taking the time to share such detailed feedback about your stay at the Renaissance Bordeaux. We’re delighted to hear that you found our team welcoming, helpful, and fluent in English—it’s always our goal to provide exceptional service and make our guests feel at home.
I appreciate your thoughtful insights into areas where we can improve.
I am sorry that you had trouble finding the tramway that's just 5 minutes from our hotel. I will remind our Front Desk team to always show the direction on the map to all our guests.
I understand that the exposed concrete ceiling may not appeal to everyone so I am sorry you did not like it.
It is a design choice that was made to link the hotel with the historic Silos that were kept and renovated for the entrance of our hotel.
Your feedback about the inconsistency of our food is invaluable. While we’re glad you enjoyed the strawberry confiture, we’re disappointed to learn about the issues with the eggs and bread. I’ve shared your comments with our F&B team to ensure this was an isolated situation that will not happen anymore.
Thank you again for sharing your experience. Your comments are incredibly valuable and help us grow and improve. Should you decide to return, please don’t hesitate to reach out to me directly so we can ensure your next stay is more seamless and enjoyable.
Kind regards,
Gabriel P.
Thank you for taking the time to share such detailed feedback about your stay at the Renaissance Bordeaux. We’re delighted to hear that you found our team welcoming, helpful, and fluent in English—it’s always our goal to provide exceptional service and make our guests feel at home.
I appreciate your thoughtful insights into areas where we can improve.
I am sorry that you had trouble finding the tramway that's just 5 minutes from our hotel. I will remind our Front Desk team to always show the direction on the map to all our guests.
I understand that the exposed concrete ceiling may not appeal to everyone so I am sorry you did not like it.
It is a design choice that was made to link the hotel with the historic Silos that were kept and renovated for the entrance of our hotel.
Your feedback about the inconsistency of our food is invaluable. While we’re glad you enjoyed the strawberry confiture, we’re disappointed to learn about the issues with the eggs and bread. I’ve shared your comments with our F&B team to ensure this was an isolated situation that will not happen anymore.
Thank you again for sharing your experience. Your comments are incredibly valuable and help us grow and improve. Should you decide to return, please don’t hesitate to reach out to me directly so we can ensure your next stay is more seamless and enjoyable.
Kind regards,
Gabriel P.
Comment: 1 Apr 2025
Stayed in: Mar 2025
Modern, clean hotel, spacious room, parking adjacent. Staff was very nice and helpful. Good Italian restaurant in the hotel and great food hall with many choices next door. Across the street from the Cite du Vin which is an excellent wine museum. There are a few restaurants within 10 minutes walking distance. It is a short tram ride (10 minutes) to central Bordeaux, and only a 22 minute drive to the airport.
Group traveller
Comment: 13 Mar 2025
Wonderful Birthday Stay
Wonderful stay at this hotel! I was contacted by Guest Services prior to my stay and confirmed that I was visiting to celebrate my birthday. When I arrived, my room was not only available for early check in, it was also decorated with balloons, a happy birthday sign, and a personalized newspaper with chocolates on the table. As a Marriot Bonvoy Platinum member, I also received a complimentary upgrade and a free buffet breakfast at the rooftop restaurant, which was fantastic. Cute coffee shop downstairs. Compliments to Minh and the staff for going above and beyond!
Family traveller
Comment: 1 Mar 2025
At the foot of the wine city
At the foot of the Wine City, a beautiful establishment located in an original place (old silos). Beautiful decoration neat in common areas and in the rooms, very comfortable. Welcoming and attentive staff. The breakfast buffet is varied and delicious.
We enjoyed the pool, bar and restaurant. All 3 offer a superb view! The dishes of the restaurant Gina are excellent.
We enjoyed the pool, bar and restaurant. All 3 offer a superb view! The dishes of the restaurant Gina are excellent.
Location
16 Rue de Gironde, Bordeaux, 33000, France|1.77 km from Wine & Trade Museum
10 things to dowithin 2.74 km
1.77 km
1.97 km
2.91 km
Transportationwithin 4.36 km
3.48 km
3.75 km
4.27 km
Airportwithin 13.31 km
13.31 km
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Children are welcome at this hotel.
3 years old and under
Children can use extra beds for free.
Pets allowed with extra charge.
Breakfast available.
Breakfast times
06:30 - 10:00 from Monday to Friday, 07:00 - 10:30 from Saturday to Sunday.
Breakfast price
R$ 150 (≈EUR 23.0)/person
Breakfast options
American breakfast, Continental breakfast.
Breakfast menu
Buffet.
The hotel accepts the following payment methods:
Cash
Renaissance Bordeaux Hotel: FAQs
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