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Fatos rápidos

Check-in a partir das:
16:30
Check-out até as:
11:00
Café da manhã
Café da manhã disponível
Animais de estimação
Animais de estimação permitidos gratuitamente
Crianças
Crianças são bem-vindas neste hotel

Comodidades

Wi-Fi
Estacionamento
Restaurante
Não fumante
Aceita animais de estimação
Bar

Mais informações sobre Louis Hotels

Louis Hotels

Louis Hotels oferece acomodação com terraço, estacionamento privativo grátis, restaurante e bar em Schmitten. Jardim Botânico Palmengarten fica a 33 km de distância.

Classificações e avaliações

Avaliações dos viajantes

Comentado pelos viajantes
Em família

Comentário: 5 de mai. de 2025

5 Stars – Tranquil Escape in the Heart of Seminyak

We spent 2 nights at The Kayana and honestly wish we had stayed longer. The villa was beautifully maintained, spacious, and incredibly private exactly what we needed to unwind. The private pool was perfect for a morning dip or just lazing around in the afternoon.
What stood out most was the impeccable service. Every staff member we encountered was polite, thoughtful, and attentive.
Despite being located in the lively Seminyak area, the resort felt calm and quiet a true hidden sanctuary. Everything was within reach, yet once inside the villa, it felt like our own little world.
Perfect for couples or anyone needing a peaceful reset. Highly recommended — we’ll definitely return.
Sozinho

Comentário: 9 de fev. de 2025

My stay at The Kayana was nothing short of exceptional. The villa offered a serene and peaceful retreat, perfect for unwinding away from the hustle and bustle. The staff were warm, attentive, and always ready to assist, making the experience even more enjoyable. The amenities were well-maintained, and while the gym was compact, it was functional and sufficient for a quick workout. Everything from the private villa setup to the overall ambiance made for a truly relaxing stay. I would absolutely return and highly recommend it to anyone looking for a tranquil getaway in Seminyak.

Resposta do hotel

Comentário: 12 de fev. de 2025

Dear Mr/s. Thomas,
Greetings from The Kayana Seminyak!
Thank you for your wonderful review! We are thrilled to know that your stay with us was exceptional and that you found our villas to be a peaceful retreat. It is especially heartwarming to know that our team’s warm hospitality enhanced your experience. We appreciate your feedback on the gym and are glad it met your needs for a quick workout. Your kind words and recommendation mean a lot to us, and we would love to welcome you back for another tranquil getaway in Seminyak!
Best regards,
Management
Casal

Comentário: 8 de out. de 2024

Data da estadia: set. de 2024

Relaxing stay, great location!

Booked via Luxury Escapes, we stayed in a one-bedroom pool villa (with larger pool) for five nights en route to Singapore.
We had an impeccable stay. From the villa staff, amenities, food and drink, and also the massage service.
While the villas are a little tired, they are still perfectly adequate and very comfortable, relaxing and private. If you'd prefer a quieter sleep, my advice is to request a villa towards the back, away from the road. Fortunately for us, we were at the very back, and couldn't hear anything except the sound of our pool!
We found the food yummy, and the choice to have any of the meals at either the restaurant or in-villa was very convenient!
The gym was also adequate, though a little small - but gets the job done!
Overall a pleasant, relaxing stay in a lovely villa serviced by a great location - walking distance to most things!

Resposta do hotel

Comentário: 18 de out. de 2024

Dear Sir/Madam,
Greetings from The Kayana Seminyak.
Thank you for sharing your wonderful experience with us! We are delighted to know that you had a relaxing and enjoyable stay in one of our one-bedroom pool villas. It is great to know that you found the villa comfortable, private, and well-located, and we are glad that the peacefulness of being at the back of the property enhanced your experience.
We are especially pleased to know that you enjoyed the food, massage service, and the convenience of in-villa dining. Your feedback about the gym is appreciated, and we will certainly take it into account as we look for ways to improve our amenities.
Thank you for your kind words about our team and location. We hope to welcome you back in the future for another pleasant and relaxing stay!
Best regards,
Management
Casal

Comentário: 26 de set. de 2024

Data da estadia: set. de 2024

Worst stay of my life and Bali belly

Unfortunately I would not recommend this hotel to anyone and like another reviewer mentioned - I do not understand the positive reviews.
My partner and I stayed at the Kayana for 4 nights in September 2024 as the last stop on our honeymoon. On arrival, we were greeted in the lobby and explained to by management that they were undertaking maintenance to the roof on their villas and specifically the villa adjacent to ours. They were immediately apologetic. When we arrived at the villa, we were greeted by the sound of a circular saw and constant hammering. We entered into the villa and could see workmen sitting on the roof of the villa opposite who could see straight into our villa and pool. This work was scheduled to be undertaken every day from 8.30am-5.30pm…
To add to this, when entering the villa we were provided with ear plugs. The villa was at the front of the property next to the night club… which was so incredibly loud you had to have the TV on volume 40 with ear plugs in to actually fall asleep. Perhaps this wouldn’t have been a problem if you want to be out the whole night, but given we also couldn’t stay in the villa during the day due to the building work I was wondering when we were supposed to sleep?
Finally, my partner complained about the building work after us both sitting in the room in tears feeling like we just wanted to go home (not what you want on your honeymoon). The hotel did upgrade us to a better room at the back of the hotel for the rest of our stay but fundamentally I did not feel we should have had to ask for this, particularly given we were here on our honeymoon and wanting a relaxing stay. The hotel should not be putting anyone in the rooms adjacent to building work unless they are offering them significant money off their stay. Whilst I appreciate they will lose money, it is not fair to paying customers.
Alongside all of this, the servicing of the hotel was poor. We returned from breakfast to find our villa front door left unlocked after housekeeping had been to service the room. The following day, housekeeping took our towels and didn’t replace them so we had to ring through to reception… and they also didn’t leave us enough toilet paper so we ran out.
The staff at breakfast were often off in the kitchen having private conversations. When wanting another drink, we had to wait 20 minutes for them to come out/go and get someone. Similarly the dinner service was inconsistent with us being provided a free entree on one night and nothing on other nights. Another night we had the napkin laid on our laps by staff, other nights we didn’t… one night we had a candle on the table, another we didn’t… the list goes on.
The villas are tired with stained linen and chair fabrics as other reviewers have mentioned, the wood is chipped and faded.
The only positive I would have said about this place was that the food was very nice… however, on my last night I ended up with Bali belly and spent the night huddled over the toilet. We exclusively ate at the Kayana for breakfast, lunch and dinner, and my symptoms came on 1.5 hours after eating, so I am 100% certain that this food poisoning came from their restaurant.
The final nail in the coffin was when we enquired about a late check out we were told this would cost 1,500,000 IDR. Considering that we couldn’t enjoy the first day (or night) in the hotel due to their building works I felt this was poor customer service. The hotel did not have new guests coming into our room that day, so why they could not have extended a late check out to us as a good will gesture I do not understand. Instead, I had to sit in the restaurant lounge (which has no air con) with Bali belly feeling horrific waiting for my transfer to the airport. If it wasn’t my honeymoon, and I wasn’t feeling ill, I would have complained but ultimately I just felt it wasn’t worth it.
All in all, a pretty horrific stay all round and almost ruined our honeymoon (if it wasn’t for the lovely hotels we had stayed at in our previous 2 weeks in Bali). Do not stay here unless you have low expectations.

Resposta do hotel

Comentário: 30 de set. de 2024

Dear Mrs. Jessica Smith,
Warmest greetings from The Kayana Seminyak.
Thank you for taking the time to provide such detailed feedback about your recent stay with us. We sincerely apologize for the inconveniences you experienced, especially during such a special occasion as your honeymoon. Your concerns are extremely important to us, and it is disheartening to hear that we fell short of meeting your expectations.
We regret that the maintenance work and noise impacted your stay, and we apologize for not addressing this situation more proactively from the start. We agree that guests should not have to endure such disruptions, and we will review our internal processes to ensure that this does not happen again. We are also sorry to hear about the housekeeping issues and inconsistency in our restaurant service—this is not reflective of the high standards we aim to uphold.
Regarding your concerns about food safety, we take this matter very seriously and will investigate thoroughly to ensure that food hygiene is maintained to the highest level. We also appreciate your feedback on the villa condition and will share this with our management for improvement.
We understand your disappointment with the late check-out request, and we apologize if this was not handled with the care and consideration you deserved. Your feedback will guide us in improving our guest services, especially when guests face difficult circumstances.
Once again, we deeply regret that your experience with us was not what you had hoped for. Should you consider giving us another opportunity in the future, we would be honored to offer you a more comfortable and enjoyable stay.
Best regards,
Management
Casal

Comentário: 19 de set. de 2024

Data da estadia: set. de 2024

Still beautiful despite its age.

The Kayana Resort offers a generally positive experience, though it can vary depending on the location of your villa. Villas 811, 815, 817, 821, and 823 are in the more tranquil parts of the property, providing a peaceful retreat away from the nearby main road. These are ideal for guests seeking serenity.
On the other hand, villas near the lobby—such as 801, 802, 803, and 806—tend to suffer from noise due to their proximity to the entrance and occasional street sounds.
A standout feature of The Kayana is the immediate sense of calm that washes over you upon entering, despite the hustle and bustle of the lively street just outside.
However, the resort’s atmosphere can be compromised by a nearby nightclub, which occasionally plays loud music well into the night, particularly on weekdays. This disruption, though rare, is beyond the resort’s control and may affect the overall experience.
To ensure a relaxing stay, I recommend booking villas farther from the lobby.
In terms of service, The Kayana excels. The staff is exceptionally kind, hospitable, and always willing to go above and beyond, delivering five-star service. The food is generally quite good, adding to the overall enjoyment of the stay.
However, the resort does lose a star in my rating due to two factors: the occasional disruption from the nightclub and the condition of the villas, which are starting to show signs of wear and could benefit from some refurbishment.
While still comfortable, the accommodations are beginning to look a bit tired and dated.

Resposta do hotel

Comentário: 18 de out. de 2024

Dear Sir/Madam,
Thank you for taking the time to share your detailed feedback following your stay at The Kayana Seminyak. We truly appreciate your kind words about our resort’s sense of tranquility and the exceptional service provided by our staff. It is wonderful to know that you enjoyed the peaceful atmosphere of our villas and found our team to be hospitable and attentive.
We understand your comments regarding the proximity of certain villas to the main road and occasional noise from nearby venues. We are grateful for your recommendation to future guests about booking villas further from the lobby, as these do offer a more serene experience. We sincerely apologize for any disruption it may have caused during your stay.
Your observations about the condition of the villas are valuable to us, and I am happy to inform you that we are in the process of gradually refurbishing our villas to ensure that they remain as comfortable and inviting as ever.
Thank you once again for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even more relaxing and enjoyable experience in the future.
Best regards,
Management

Localização

Am Wiesensteg 2, Schmitten, 61389, Alemanha|A 0,33 km do centro da cidade

10 coisas para fazera 2,86 km

Check-in e check-out

Check-in a partir das:

16:30

Check-out até as:

11:00

Bom saber

Crianças

Crianças são bem-vindas neste hotel

Camas extras

Entre em contato com o hotel para mais informações sobre como adicionar camas extras.

Berço

Entre em contato com o hotel para mais informações sobre como adicionar um berço.

Camas disponíveis

Crianças podem usar as camas existentes:

de 3 a 14 anos

R$ 66 (EUR10) a diária

2 anos ou menos

Grátis

Animais de estimação

Animais de estimação permitidos gratuitamente

Café da manhã

Café da manhã disponível

Cardápio do café da manhã

Buffet

Preço do café da manhã

R$ 40 (≈EUR 6)/pessoa

Formas de pagamento aceitas
Este hotel aceita as seguintes formas de pagamento:
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Cash

Louis Hotels: perguntas frequentes

Sim, o Louis Hotels tem restaurante.
No Louis Hotels, você pode fazer o check-in a partir das 16:30 e precisa fazer o check-out antes das 11:00.
Sim, há estacionamento disponível no Louis Hotels.
O Louis Hotels está a 0.3 km de distância do centro da cidade de Schmitten.
O Louis Hotels está em Schmitten, Alemanha e está a 0.3 km de distância do centro da cidade de Schmitten.