Hostal Vaianny
Tuki Haka He Vari, Hanga Roa, 2770000, Chile
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Fatos rápidos
Check-in a partir das: | 10:00 |
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Check-out até as: | 12:00 |
Mais informações sobre Hostal Vaianny
Hostal Vaianny
Hanga Roa is home to Hostal Vaianny. Ahu Vai Uri and Ahu Tahai are local landmarks, and the area's natural beauty can be seen at Ana Te Pahu and Pea Beach. Hostel in Hanga RoaAlong with coffee/tea in a common area, this hostel has a microwave in a common area and a refrigerator in a common area. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden, and charcoal grills are onsite. Housekeeping is available on request. Hostal Vaianny offers 10 accommodations with hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Guests can make use of the in-room refrigerators and microwaves. Housekeeping is offered on request and change of bedsheets can be requested.
Avaliações dos viajantes
Comentário: 28 de jun. de 2025
Happiness
Resposta do hotel
Comentário: 1 de jul. de 2025
Thank you very much for choosing Yasmin Bodrum Resort for your family holiday and for sharing your positive experience.
We are delighted to hear that you and your family enjoyed your stay, and that our team contributed to making your time memorable and pleasant. It is our priority to provide warm hospitality and excellent service to all our guests.
Your kind words about the food and overall experience are greatly appreciated. We look forward to welcoming you and your loved ones back for another wonderful stay.
Kind regards,
Yasmin Bodrum Resort
Comentário: 30 de jun. de 2025
Not even close to 5*
The food was utterly abysmal. Exactly the same food every single day on the buffet with no change, just chips and chicken and a load of weird salty mush.
The a la carte restaurant was a joke. Absolutely no meal choice, we arrived and there was a selection of starters already out on the table, covered in flies looked like it had been there for ages. Then we were only given an option of chicken or beef, which is astonishing for an “Italian” restaurant. I opted for the chicken my partner opeted for the beef. Both dishes arrived stone cold, the chicken felt like it had just come out of the fridge.
Neither of us touched the food, this combined with the severe lack of English spoken in this hotel made it a horrid experience in the restaurant as we couldn’t communicate the issues we had.
Our mains were taken away untouched (staff didn’t even ask us if it was okay or acknowledge we hadn’t touched it)
We swiftly decided to go back to the buffet so we could actually eat something edible.
This hotel is so far from 5* it’s a joke.
The communication problem really frustrated us, being asked by multiple members of the hotel staff if we spoke Russian, for them to then have to get out google translate to speak English with us.
How is this a hotel EasyJet can reccomend. It’s clearly not focused around English people which also meant the entertainment was all done in another language, and was honestly just ludicrous even without the language barrier.
I could not be more disappointed this is where we chose to spend our one holiday of the year.
Only saving grace was the rooms weren’t dirty, but the beds were uncomfortable, with a bed spread that didn’t even cover the bed, meaning we were constantly without sheets through the night.
I would never recommend this hotel. Shocking experience.
Resposta do hotel
Comentário: 1 de jul. de 2025
Thank you for taking the time to share your detailed feedback. We are truly sorry to learn that your recent stay with us did not meet your expectations.
We sincerely regret that the dining experience and restaurant service fell short of the high standards we aim to uphold. Your comments regarding food variety, temperature, and service have been shared with our culinary and service teams for immediate evaluation and necessary improvements.
We also acknowledge your concerns regarding communication and language barriers. Please be assured that we continuously work to improve our team’s ability to assist guests from all backgrounds, and your remarks will support our ongoing efforts in staff training.
We regret that the entertainment offerings and comfort of your room did not meet your preferences. While we are pleased to hear that the cleanliness of the room met your expectations, it is disappointing that other aspects of your stay negatively affected your overall impression.
Your feedback is invaluable and helps us to better serve our future guests. We truly hope you might reconsider and give us another opportunity in the future to provide the high-quality experience that so many of our guests enjoy.
Kind regards,
Yasmin Bodrum Resort
Comentário: 27 de jun. de 2025
Yasmin also has life
Resposta do hotel
Comentário: 27 de jun. de 2025
Güzel yorumlarınız ve olumlu geri bildiriminiz için teşekkür ederiz. Otelimizde yaşadığınız memnuniyet, hizmet kalitemizin en büyük ödülüdür. Sizleri tekrar ağırlamaktan mutluluk duyacağımızı belirtir, bir sonraki ziyaretinizde de beklentilerinizi karşılamak için sabırsızlandığımızı ifade ederiz.
Saygılarımızla
Yasmin Bodrum Resort
Comentário: 26 de jun. de 2025
The great family holiday
Resposta do hotel
Comentário: 27 de jun. de 2025
ďakujeme Vám za milé slová a za to, že ste si vybrali náš hotel pre svoju rodinnú dovolenku. Veľmi nás teší, že ste boli spokojní s našimi službami a že ste si pobyt u nás užili.
Vaša spokojnosť je pre nás tou najväčšou odmenou a zároveň motiváciou naďalej poskytovať vysokú úroveň pohostinnosti a služieb. Teší nás, že ste ocenili aj možnosť neskoršieho odhlásenia a príjemnú atmosféru v našich reštauračných priestoroch.
Prajeme Vám krásne leto 2025 a veríme, že Vás v budúcnosti opäť privítame.
S úctou,
Tím vzťahov so zákazníkmi
Yasmin Bodrum Resorrt
Comentário: 25 de jun. de 2025
A lovely place to visit
We didn't have any expectations of the resort but following our stay we will be comparing other resorts to Yasmin Bodrum.
The room was lovely and cleaned every day or as needed.
Everywhere inside and out was clean and tidy.
All the resort and cleaning staff were friendly and willing to help with a smile.
Food was available all day, with a wide selection of different fresh dishes to choose from and you could sit inside or out to eat and take in the great views.
It was a very lovely relaxing break in a lovely scenic resort.
Apologies to any staff who we’ve missed out but many thanks to the following for making our stay very enjoyable: Ali the Night Manager, Kader at reception, Derya and Nafisa at Guest Relations, Burcak, Esra, Pevin, Cahide, and Cagri and the Jet2 staff.
Yetis (i hope I've spelt that correctly) who arranges coach travel if you want to visit the local area etc, was very helpful and a really nice guy.
We had a lovely stay.
Resposta do hotel
Comentário: 27 de jun. de 2025
Thank you for taking the time to share your detailed and thoughtful feedback following your recent stay with us. We are truly delighted to hear that you had such a pleasant and relaxing experience at our resort.
It is wonderful to know that you enjoyed the beautiful sea view from your room, the cleanliness of our facilities, and the variety and quality of our food offerings. Your kind words regarding the overall atmosphere and the helpfulness of our team are greatly appreciated.
We are especially pleased that your stay with us has set a new benchmark for your future holiday expectations. Feedback like yours inspires us to continue delivering exceptional service and memorable experiences for all our guests.
We sincerely hope to welcome you back in the near future for another enjoyable stay.
Warm regards,
Yasmin Bodrum Resort
Localização
Tuki Haka He Vari, Hanga Roa, 2770000, Chile|A 0,22 km do centro da cidade
10 coisas para fazera 0,53 km
Check-in e check-out
Check-in a partir das:
10:00
Check-out até as:
12:00
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