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Swissôtel Living Al Ghurair Dubai - Apartments

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Fatos rápidos

Check-in a partir das		16:00
Check-out até		12:00
Café da manhã		Café da manhã disponível
Animais de estimação		Animais de estimação não são permitidos
Crianças		Crianças são bem-vindas neste hotel

Comodidades

Wi-Fi
Estacionamento
Ar-condicionado
Transporte para o aeroporto
Piscina
Academia

Mais informações sobre Swissôtel Living Al Ghurair Dubai - Apartments

Swissôtel Living Al Ghurair Dubai - Apartments

located in Dubai, Swissôtel Living Al Ghurair Dubai - Apartments is a hotel apartment property connected to the city’s business and tourist destinations through the Dubai Metro rail network. It is a walking distance from the Union Metro station.

Classificações e avaliações

Limpeza
4,5
Localização
4,5
Serviços
4,4
Conveniências
4,4

Avaliações dos viajantes

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Comentado pelos viajantes
Em família

Comentário: 31 de out. de 2024

This hotel is very well located and attached to Al ghurair Shopping centre where there is a medium sized Carrefour supermarket, Centrepoint, Bath body and works, Marks and Spencer shop to name a few and several eateries and chemists.
The metro station Union is about a five minute walk away.
Easy access to everything as it is right in the hustle and bustle of Al Rigga.
Taxis are readily available.
The hotel is split into hotel rooms and apartments on each side. Both are accessed from 1st floor.
There are 2 good sized swimming pools, with spa which you pay extra to access. There is a coffee shop in reception area open until late which offers cakes, sandwiches and coffees. Room service is 24 hours. TV selection is okay with a few English cinema films, CNN, Euronews and Travel channel.
Apartments are spacious and well designed however furniture is dated and upholstery dirty and stained. Air conditioning in rooms weren’t always working properly. Kitchen area had large American fridge, washer dryer and kettle with coffee maker. No pods provided for Nespresso machine. No basic washing up liquid etc.. so going to supermarket next door will be a must to get basics. Bathrooms had Swiss shower gel, shampoo, conditioner. Bathrooms were huge, modern and clean.
Rain shower lacked pressure but did the job.
Overall, a fantastic stay as apartment was huge, located in a good vibrant part of Deira, close to airport and staff extremely friendly and professional.
Furniture needs updating and maintenance needs  to look into fixtures.
I would recommend and I would return due to location and outstanding staff

Resposta do hotel

Comentário: 16 de dezembro

Dear Fitzjohn,
Thank you for taking the time to share your feedback. We appreciate learning the areas you were satisfied. However, we have noted as well the concerns you have mentioned. Please accept our sincere apologies for the inconveniences you had faced. Rest assured that we will check on this for the needed action to apply. Thank you for bringing your concern to our attention.
Hope to welcome you back and experience the actions implemented.
Sincerely,
Amal El Ansari
General Manager
Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Comentário: 14 de fev. de 2025

Data da estadia: fev. de 2025

We had a nice-sized apartment in the Swissotel Living Apartments and generally enjoyed our 4 night stay. However, kitchen could have been better stocked with dishtowel washtowel dish detergent and dishwasher soap. Contrary to all of our numerous apt living stays in cities, none of these were provided; we requested and did not receive. We could not wash our dishes unless we went and purchased those supplies, which we did not. We left our used dishes in the sink. Also, the clothes dryer was very inefficient. Breakfast buffet was very nice with wide selection of foods which was all very good. However, they ran out of plates coffee cups and napkins at peak times. Mehdi, one of the breakfast buffet attendants was excellent as was Navendra at the Ground Level Attendants Desk for helpful transportation information. We were on the 19th Apartment Level. Noisy basketball courts on roof of adjacent building at around the 12th level. Whistles and loudspeakers from around 7:00 pm until after 10:30. Made evening balcony time not as relaxing as desired. Also, Internet service on the balcony was inconsistent. Restaurant choices in the area very limited and on-site all-day dining provides dinner buffet only. When wanting something light for dinner, the lobby lounge had a menu with some sandwiches, salads and power bowls, which was fine with us, but selection might be limited for some. Based on our experience, our stay was not up to the 5-star rating.
Em família

Comentário: 8 de fev. de 2025

Nice hotel. Nearby a lot of amenities. Near train station. Good place to stay

Comentário: 20 de nov. de 2024

Data da estadia: nov. de 2024

Excellent property. Did surprise me how specious unit was. Very comfortable. I needed to do early check in and contacted Manager Mustafa and he managed to make unit available for me. He was very friendly and Mustafa gave his mobile no to communicate with me. Too guy.

Comentário: 13 de nov. de 2024

Data da estadia: nov. de 2024

With regret, we had booked a large family of 5 adults, including one with mobility and 3 who are asthmatic. We had booked 3 separate apartments but upon arrival, two of the apartments smelt of damp and the asthmatic guests struggled to breathe. At about 1am staff suggested that we share one larger apartment for that night, pending availability of separate flats the next day. We were relocated nearly at 2am exhausted. The next day we spent most of the day reserved for excursions sorting accommodation and were yet again met with one apartment with the same horrible dump smell, only this time they tried to hide it by spraying air freshener that made breathing even worse, nearly requested ambulance. Yet again latevat night we were relocated to another suitable accommodation. By way of compensation, the management offered one dinner service which declined and until after our departure not a single manager came to check on us or even attend the rooma to see and smell for themselves, as if they knewbthe condition all along. We had paid full cost of our separate but forced to share and relocate twice, against our wishes and expectations. Very disappointing. Swissotel... our second time but sadly Never again

Excelente localização

4,5

Omar Bin Al Khattab Street, next to Al Ghurair Centre, Near Fish Roundabout, Deira, , Deira, Dubai, Emirados Árabes Unidos|A 1,98 km de Dubai Gold Souk

10 coisas para fazera 2,06 km

1,98 km
1,96 km
1,76 km

Transportea 1,65 km

0,36 km
0,38 km
0,42 km

Aeroportoa 42,95 km

5,26 km
42,95 km

Check-in e check-out

Check-in a partir das:

16:00

Check-out até as:

12:00

Bom saber

Crianças

Crianças são bem-vindas neste hotel

Camas extras

3 anos ou menos

Crianças podem usar camas extras gratuitamente.

17 anos ou menos

Crianças podem usar camas extras por um custo adicional de AED 125.

Animais de estimação

Animais de estimação não são permitidos

Café da manhã

Café da manhã disponível

Horário do café da manhã

06:30 - 10:30  de  Segunda-feira  a  Sexta-feira , 06:30 - 11:00  de  Sábado  a  Domingo .

Preço do café da manhã

R$ 108 (≈AED 69)/pessoa

Cardápio do café da manhã

Buffet

Informações importantes sobre o hotel

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties. A damage deposit of AED 250 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that as per UAE law, guests are required to present a valid UAE ID or valid passport upon check-in. Please note that original credit card used to make this booking must be presented at the time of check-in. Failure to do so will result in a separate payment for the entire stay. Any amount authorized on the original credit card will be released by the hotel within 14 working days. Due to local regulations issued by Dubai Municipality, children below 5 years of age can only use kids pool and cannot swim in the adult pool. In the event of an early departure, the property will charge you the full amount for your stay.

Informações importantes sobre a cidade

When staying at the hotel, a local Tourism Dirham is charged per room per night. The amount charged may vary depending on different situations (stay period and room type etc.) . Please contact the hotel front desk for more information.

Formas de pagamento aceitas
O hotel aceita as seguintes formas de pagamento:
card logocard logocard logocard logocard logo

Cash

Swissôtel Living Al Ghurair Dubai - Apartments: perguntas frequentes

Sim, o Swissôtel Living Al Ghurair Dubai - Apartments tem restaurante.
No Swissôtel Living Al Ghurair Dubai - Apartments, você pode fazer o check-in a partir das 16:00 e precisa fazer o check-out antes das 12:00.
Sim, há estacionamento disponível no Swissôtel Living Al Ghurair Dubai - Apartments.
O Swissôtel Living Al Ghurair Dubai - Apartments está a 0.8 km de distância do centro da cidade de Dubai.
O Swissôtel Living Al Ghurair Dubai - Apartments está em Dubai, Emirados Árabes Unidos e está a 0.8 km de distância do centro da cidade de Dubai.

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