Hotel Casa Arcas
Carretera A-139, Km. 51,400, Villanova, 22467, Espanha
+ 91
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Fatos rápidos
Check-in a partir das: | 14:00 |
|---|---|
Check-out até as: | 11:00 |
Comodidades
Wi-Fi
Estacionamento
Ar-condicionado
Restaurante
Não fumante
Elevador
Mais informações sobre Hotel Casa Arcas
Hotel Casa Arcas
Located in Villanova, 21 km from Llanos del Hospital - Nordic Ski Resort, Hotel Casa Arcas provides accommodation with a garden, free private parking, a shared lounge and a terrace.
Classificações e avaliações
Limpeza4,9
Localização4,3
Serviços4,9
Quartos4,8
Preço4,8
Qualidade do sono5,0
Avaliações dos viajantes
Em família
Comentário: 25 de jan. de 2025
设施：ok
卫生：ok
环境：ok
服务：very good
This day was amazing. The service was top notch. The room was super comfortable.
卫生：ok
环境：ok
服务：very good
This day was amazing. The service was top notch. The room was super comfortable.
Casal
Comentário: 26 de jul. de 2025
Ok old hotell
Ok old hotell in central town. One side of hotell is near the main road through the town so its rather noisy. Reception staff was not very attentive and seemed annoyed. Breakfast was ok. The room we was in didnt have AC so we slept with window open
Casal
Comentário: 25 de jul. de 2025
Normal Stay
Check in was not possible before 3pm
Parking in the garage was very tight.
No internet working in the room.
Pretty decent mattresses.
Safe was working.
Some rooms offer less privacy than others, with respect to views from outside into the room.
Good water pressure.
Parking in the garage was very tight.
No internet working in the room.
Pretty decent mattresses.
Safe was working.
Some rooms offer less privacy than others, with respect to views from outside into the room.
Good water pressure.
Em família
Comentário: 21 de jul. de 2025
Cozy stay for the whole family – great service and a spacious, pleasant room in central Füssen.
We stayed here for one night with our family during our road trip through Europe and had a lovely experience. The staff were attentive and friendly, and our four-bed room was large and cozy, with a nice bathroom that included a bathtub. The woman at the reception gave us excellent service and helpful information about Neuschwanstein, including how to use the tourist pass for free bus rides, etc.
During our stay, the temperature in Füssen was close to 30°C, which made the room very warm. We had to sleep with the windows open, and it was quite lively on the street below. If you’re sensitive to noise, we recommend bringing earplugs!
Breakfast was good — the kids especially loved the pancake machine, and we enjoyed being able to sit outside in the sun while we ate.
The only downside was the advice we received from the staff regarding EV charging stations. They directed us to a huge garage which, after several laps, turned out to have just one charging spot — and of course, it was taken. About 30 minutes later, we ended up parking in the extremely tight underground garage beneath the hotel (which came we an additional cost of 14€) and fast-charged the car the next morning instead at Jet Strom (Kemptener Straße 34), which worked well.
During our stay, the temperature in Füssen was close to 30°C, which made the room very warm. We had to sleep with the windows open, and it was quite lively on the street below. If you’re sensitive to noise, we recommend bringing earplugs!
Breakfast was good — the kids especially loved the pancake machine, and we enjoyed being able to sit outside in the sun while we ate.
The only downside was the advice we received from the staff regarding EV charging stations. They directed us to a huge garage which, after several laps, turned out to have just one charging spot — and of course, it was taken. About 30 minutes later, we ended up parking in the extremely tight underground garage beneath the hotel (which came we an additional cost of 14€) and fast-charged the car the next morning instead at Jet Strom (Kemptener Straße 34), which worked well.
Resposta do hotel
Comentário: 22 de jul. de 2025
Dear Lovisa L.,
Thank you for taking the time to review your stay with us in such detail.
We are delighted that you and your family enjoyed your stay with us and that our team welcomed you with attentiveness and friendliness. We particularly appreciated the spacious quadruple room and the bathroom with bathtub. The helpful information about Neuschwanstein and how to use the guest pass was also well received – that's a great confirmation for us.
We understand that summer temperatures pose an additional challenge, and the background noise is noticeable on such nights due to the central location. Thank you for your honest feedback and also for the tip to other guests regarding earplugs – your experiences will also help future guests.
We are also pleased that your children enjoyed the pancake machine for breakfast and that you were able to enjoy breakfast outside in the sun.
We take your comment regarding the information on electric car charging stations very seriously. We are sorry that the recommendation didn't lead to the desired result and that you ultimately had to search for something. Your review will help us provide future guests with even more targeted advice on electric vehicle charging. The underground parking garage beneath our hotel is a public garage, and the costs are set by the operator.
We thank you again for your honest and constructive feedback and look forward to welcoming you back to Füssen soon.
Sincerely,
Your Luitpoldpark Hotel Team
Thank you for taking the time to review your stay with us in such detail.
We are delighted that you and your family enjoyed your stay with us and that our team welcomed you with attentiveness and friendliness. We particularly appreciated the spacious quadruple room and the bathroom with bathtub. The helpful information about Neuschwanstein and how to use the guest pass was also well received – that's a great confirmation for us.
We understand that summer temperatures pose an additional challenge, and the background noise is noticeable on such nights due to the central location. Thank you for your honest feedback and also for the tip to other guests regarding earplugs – your experiences will also help future guests.
We are also pleased that your children enjoyed the pancake machine for breakfast and that you were able to enjoy breakfast outside in the sun.
We take your comment regarding the information on electric car charging stations very seriously. We are sorry that the recommendation didn't lead to the desired result and that you ultimately had to search for something. Your review will help us provide future guests with even more targeted advice on electric vehicle charging. The underground parking garage beneath our hotel is a public garage, and the costs are set by the operator.
We thank you again for your honest and constructive feedback and look forward to welcoming you back to Füssen soon.
Sincerely,
Your Luitpoldpark Hotel Team
Outro
Comentário: 10 de jul. de 2025
Worst Experience Ever – A Breeding Ground for Racial Discrimination
I stayed at your hotel from July 2 to July 3. While the facilities were generally clean and the location was convenient, my overall experience was unfortunately overshadowed by a serious and unacceptable incident during breakfast service.
A staff member—dressed in black, with yellow and black hair—approached me and told me I could not use the coffee machine. No explanation was given at first, and I was told to use the coffee pot instead. Meanwhile, I observed several European guests using the coffee machine freely, some even assisted by the same staff member. When I pointed this out, she claimed that the coffee machine required extra payment—a statement that was neither communicated during check-in nor posted anywhere in the breakfast area.
After I used the machine, she turned it off entirely, which made the situation feel even more targeted and deliberate. The entire interaction left me with a strong impression of racial discrimination, something I have never encountered before in my many years living in Germany.
This experience was not only disappointing but also deeply upsetting. I urge the hotel management to take this matter seriously, investigate it thoroughly, and ensure that no other guests are subjected to such treatment in the future. Discrimination in any form should never be tolerated.
A staff member—dressed in black, with yellow and black hair—approached me and told me I could not use the coffee machine. No explanation was given at first, and I was told to use the coffee pot instead. Meanwhile, I observed several European guests using the coffee machine freely, some even assisted by the same staff member. When I pointed this out, she claimed that the coffee machine required extra payment—a statement that was neither communicated during check-in nor posted anywhere in the breakfast area.
After I used the machine, she turned it off entirely, which made the situation feel even more targeted and deliberate. The entire interaction left me with a strong impression of racial discrimination, something I have never encountered before in my many years living in Germany.
This experience was not only disappointing but also deeply upsetting. I urge the hotel management to take this matter seriously, investigate it thoroughly, and ensure that no other guests are subjected to such treatment in the future. Discrimination in any form should never be tolerated.
Ótima localização
Carretera A-139, Km. 51,400, Villanova, 22467, Espanha|A 0,62 km do centro da cidade
10 coisas para fazera 3,25 km
Check-in e check-out
Check-in a partir das:
14:00
Check-out até as:
11:00
Bom saber
Entre em contato com o hotel para mais informações sobre como adicionar camas extras.
Entre em contato com o hotel para mais informações sobre como adicionar um berço.
Por favor, informe Hotel Casa Arcas com antecedência sobre seu horário previsto de chegada. Para tanto, você pode utilizar o campo de Pedidos Especiais ao fazer a reserva ou entrar em contato diretamente com a propriedade usando os dados informados na sua confirmação de reserva. Você deve apresentar um documento de identidade válido com foto e um cartão de crédito no momento do check-in. Por favor, observe que Pedidos Especiais estão sujeitos a disponibilidade, e custos adicionais podem ser aplicados. Hóspedes menores de 18 anos só podem fazer check-in se estiverem acompanhados de ao menos um dos pais ou responsáveis. Please note check in times are from 14:00 to 17:00 and from 19:00 to 22:00. Please note the restaurant is closed on Sunday evenings an all day Monday. Please note on Tuesdays and Wednesdays dinner reservations are needed with at least 12 hours in advance. Please note it is a closed menu. There is no menu to choose from.
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