Cosmo Hotel Palace
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Fast facts
Check in from | 14:00 |
|---|---|
Check out by | 12:00 |
Breakfast | Breakfast available. |
Pets | Pets allowed with extra charge. |
Children | Children are welcome at this hotel. |
Amenities
More about Cosmo Hotel Palace
Cosmo Hotel Palace
Located in Cinisello Balsamo, 11 km from the Monza Racetrack, the Cosmo Hotel Palace is a design hotel with a restaurant and spa. Free parking is included. Rooms at the Cosmo Hotel Palace are spacious and decorated in a modern style.
Ratings and reviews
Traveller reviews
Comment: 8 Jan 2025
Stayed in: Jan 2025
Long live kindness!
Me and my family (there are 5 of us plus a little dog) stayed one notte.Siamo arrived late afternoon, bad weather but at reception we were warmly welcomed by Mrs. Anna who also recommended a nearby pizzeria, where we ate a great pizza. These days it is not easy to meet nice and helpful people and Mrs. Anna deserves 5 stars!!
Hotel response
Comment: 31 January
La ringraziamo tanto per aver condiviso la sua esperienza positiva. Siamo felici che abbia trovato la nostra struttura accogliente e pulita e che abbia trascorso un soggiorno piacevole con la sua famiglia e il cagnolino.
Siamo particolarmente lieti che la signora Anna abbia contribuito a rendere il vostro soggiorno speciale con la sua accoglienza calorosa e i suoi consigli utili. Le sue parole sono un riconoscimento che sicuramente apprezzerà molto!
Speriamo di avere l'opportunità di accogliervi nuovamente in futuro per un altro soggiorno piacevole.
Cordiali saluti,
La Direzione
Comment: 26 Jan 2025
Once but never again!
The beds were really TERRIBLE!! Very hard mattresses with a pit in them too. We both got huge back pain from it. The pillows are rock hard flat things. 1 is too thin, 2 is too high. And they won't give in. You might as well lie on your backpack with your head, which is even more comfortable. The rooms are extremely noisy. At different times in the middle of the night people came up the hallway who were extremely noisy ( 03.00 , 04.00, 05.15) With the result that we really have not slept an hour.... The entire decoration is very dated and also broken (curtains with holes). For a 4 star hotel the furniture in the restaurant is also disappointing. They are just glorified garden chairs so there is no cozy atmosphere.
In short, a sea honour disappointing stay where we got up exhausted by lack of sleep to continue our journey.
Hotel response
Comment: 31 January
We are truly sorry to hear that your stay did not meet your expectations.
Guest comfort and quality sleep are our top priorities, and we regret that the mattress and pillows were not to your liking. We appreciate your feedback and will certainly take it into consideration for potential improvements. We also apologize for the noise disturbances during the night.
Unfortunately, the behavior of other guests can sometimes affect the overall tranquility, but our team is always available to step in and ensure a quieter environment.
Regarding the decor, we value your opinion and will keep it in mind for future updates.
Guest satisfaction is very important to us, and we sincerely hope to have the opportunity to welcome you again in the future for a more enjoyable experience.
The management
Comment: 3 Nov 2024
Stayed in: Oct 2024
Mah
Hotel response
Comment: 31 January
Thank you for sharing your experience. We are glad that you appreciated our peaceful location and the ample parking, ideal for those looking to escape the hustle and bustle of the city.
We are sorry that some aspects of your stay did not meet your expectations. Regarding breakfast, we offer a variety of fresh products and are continually working to improve our selection to better meet the preferences of our guests.
We also regret the noise that disturbed your rest, and we will do our best to ensure a more peaceful stay for all our guests.
Regarding the check-in process, we will work to speed it up in the future to avoid long waits. However, it is very important to us to take the necessary time to provide all the information regarding the stay and the various services our property offers.
We hope to have the opportunity to welcome you again and provide you with a stay that fully meets your expectations.
Best regards,
La Direzione
Comment: 22 Oct 2024
Stayed in: Oct 2024
Indoor Parking is free .
Comment: 9 Nov 2024
Stayed in: Oct 2024
Location
Via F. de Sanctis, 5, Cinisello Balsamo, 20092, Italy|0.35 km from Santuario Di San Martino
10 things to dowithin 1.49 km
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Children are welcome at this hotel.
2 years old and under
Children can use extra beds for free.
From 3 to 5 years old
Children can use extra beds for an additional charge of EUR 20.0.
From 6 to 12 years old
Children can use extra beds for an additional charge of EUR 30.0.
Pets allowed with extra charge.
Breakfast available.
Breakfast menu
Buffet, Set menu.
Breakfast options
American breakfast, Continental breakfast.
Breakfast price
Please contact hotel for price information.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.
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