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Fast facts

Check in from:
14:00
Check out before:
11:00

Amenities

Wi-Fi
Parking
Air conditioning
Airport shuttle
Non-smoking
Laundry

More about Adelaide Suite Dreams

Adelaide Suite Dreams

Conveniently set in Rome, Adelaide Suite Dreams provides a buffet breakfast and free WiFi. It is located 300 metres from Piazza del Popolo and offers a lift. Private parking can be arranged at an extra charge.

Ratings and reviews

Traveller reviews

Mentioned by travellers
Couple

Comment: 29 Sep 2024

Stayed in: Sep 2024

Stay here! Scottish historical charm in a great location

Gorgeously decorated and extremely comfortable! What a fabulous character filled place to stay! If you are looking for Scottish historical charm, friendly service and delicious food, coupled with beautiful, comfortable rooms - then stay here! We thoroughly enjoyed our stay here. Portsoy is a beautiful location too - and close to so many beautiful sights!
Couple
UK

UK

Comment: 15 Nov 2024

Stayed in: Nov 2024

Closed without warning.

We arrived for our stay today to find the hotel closed and abandoned. A young man in the grounds told us it was permanently closed following the business owners leaving. We had received no communication to tell us this, despite me having booked several weeks ago. Disappointing and disgraceful service.
Couple

Comment: 14 Sep 2024

Stayed in: Aug 2024

Very disappointing

My wife bought an Itison voucher for my birthday. It was for an overnight stay at Durn house. It had to be booked by the end of August 24. My wife tried several times to get a date booked. She tried email and phone without any success. She then contacted Itison to report the problem. They said they would contact the property.
We were in the area of Durn house at the end of August so we decided to pop in to see if we could resolve the issue.
We were met by a employee of the business and we explained the situation. He then got his fellow employee(he didn't introduce himself or tell us his position)and straight away we got the feeling he didn't want to resolve the situation.
We explained ourselves again and we hoped to get a date booked.
They said that they had a policy of not answering the phone and they hadn't received our several emails.
They then asked us to leave in a very irate manner and take up the problem with Itison!
Consequently we received a refund from Itison and we told them our experience and they would investigate.
We had heard that Durn house was an excellent place to stay in the past but under new management I don't think that's the case now. Very disappointing.

Hotel response

Comment: 15 Sep 2024

So let’s set this right. Terms and conditions stated on the voucher stated to email and phone bookings would not be taken, that was on the bit of paper you were waving in my employees face screaming that you had a legally binding contract… that’s just the start of it. I then came out and was introduced as the owner. I checked emails and we had none from you, explained that it’s email only for bookings to which you started raising your voice and swearing. I ended the conversation by asking you very nicely to leave. You refused, I opened the door and gave an ultimatum of you leave of your own accord or you risk being removed by myself or police, you then decided to threaten me by saying if I f*#$ing touch you that I was dead… I then said that I would take images of your registration plate to pass to authorities, you tried to video me and just looked more irate than me simply walking away from you… we have CCTV proof that I’ll be more than happy to tag you both in and we can let the public decide who was out of order… I’ll let you remove this before we take it further. Thanks,
Group traveller

Comment: 9 Sep 2024

Stayed in: Sep 2024

Afternoon tea !!

We got a special voucher for afternoon tea with cocktails from Itison. It looks very run down from outside, but very nicely decorated inside.
We did arrive a little early and staff apologised for not being ready for us. They had five bookings. The waiter brought our cutlery and napkins which he handled every single part of every item !!
He brought our tea and my daughter who doesn’t take tea wasn’t offered any other drink. We had to ask for water and juice.
Our afternoon tea was brought out and he couldn’t tell us what anything was apart from a crayfish roll. Even upon tasting we couldn’t tell what they were. Everything looked like it had been bought from a local supermarket. They had stuck raspberries on top of the jelly on the iced biscuits. !! It’s nothing like the photographs on the website or Itison. We really expected something special.
We weren’t offered our cocktails !! Again we asked and he said it was pre-made we decided not to bother, so our juice was the replacement for them.
We’ve been to many establishments for an afternoon tea and I can honestly say this was the worst, for food and service.
I did feel for the waiter as he was the only person we saw throughout our time there, so was busy.
They really need to up their game on cleaning too thick cobwebs especially on the inside of the windows.

Hotel response

Comment: 10 Sep 2024

Thanks for the not so great review. However, we do have some input ourselves.
You arrived early to which your table wasn't ready as we were busy, to tuck cutlery into a napkin, you kind of need to touch the cutlery to get it sitting in there neatly... Staff make sure their hands are clean. It was an afternoon tea that was purchased. it's in the name and generally speaking you wouldn't just be offered juice or water, you can ask politely. All our afternoon tea savoury items are made in house, but thanks for the insult... The scones and cakes are bought from a local bakery as we are big on supporting other local businesses and we don't have an inhouse baker. The photographs on itison are stock images which are stated for illustration purposes only... You were in-fact offered your cocktails which I've looked back at CCTV to make sure of and you all said that you were driving and asked if you could get the juice and bottled water free of charge instead, to which we offered. Our afternoon tea has always gone down a treat with many great reviews about them and returning customers, but we can't clearly claim to please all. We'll stick to what we know thanks.
Group traveller

Comment: 1 Sep 2024

Stayed in: Sep 2024

Well Worth A Visit

Afternoon Tea was a delight, plenty of choice I'm sure to meet everyone's tastes & pipping hot fresh brewed coffee in abundance, served in a beautiful lounge. Owners/Hosts were very attentive and friendly. Would certainly go back and try out the restaurant for Dinner

Hotel response

Comment: 3 Sep 2024

Thank you very much and look forward to a return visit in the near future!

Location

12 Via Maria Adelaide Interno 8 Piano 3, Municipio Roma I, Rome, 00196, Italy|2.79 km from city centre

Check in and check out

Check in from:

14:00

Check out before:

11:00

Good to know

Extra beds

Please contact the hotel for details about adding extra beds.

Cot

Please contact the hotel for details about adding a cot.

Important information from the hotel
This property will not accommodate hen, stag or similar parties.

Adelaide Suite Dreams: FAQs

We don’t have any information about restaurants at Adelaide Suite Dreams, please check with them when booking.
At Adelaide Suite Dreams you can check in from 14:00, and you'll need to check out before 11:00.
Yes, there is parking available at Adelaide Suite Dreams.
Adelaide Suite Dreams is 2.8 km away from Rome city centre.
Adelaide Suite Dreams is in Rome, Italy and is 2.8 km away from Rome city centre.