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Fast facts

Check in from:
14:00
Check out before:
10:00

Amenities

Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Non-smoking

More about Emerald Hotel

Emerald Hotel

Located in the heart of Gisborne's shopping precinct, the Emerald Hotel features 50 spacious rooms, free wifi, a swimming pool, undercover carparking and a fitness centre (currently being renovated).

Ratings and reviews

Traveller reviews

Mentioned by travellers
Anonymous traveller

Comment: 14 Apr 2025

Stayed in: Apr 2025

Our stay was good, room was large & also had a separate bedroom with two single beds, did not use that room but would have if there was a queen bed instead of singles. We had a balcony which was pool view. Nice to sit out there in the evening.
It was a pity that the pool was not in a clean state, they obviously have a problem with birds as the pool was littered with bird feathers & looked unkempt. Its such a shame the pool area is not looked after as it wouldve been lovely to relax by the pool.
Overall the hotel was good & very close to shops, cafes & restaurants.
Anonymous traveller

Comment: 21 Apr 2025

Stayed in: Apr 2025

Very run down hotel. Noisy fan constantly running in the bathroom. Did have all you needed in the room. And the bed was comfy. Just very three star accommodation and the price reflects it so can’t complain. Would only stay for one night for a quick stop over.
Anonymous traveller

Comment: 10 Mar 2025

Stayed in: Feb 2025

We didn’t like this hotel at all.
It said in the information that the restaurant was closed for renovations, but the receptionist said it had been closed for 4 years.
The room smelled as though they’d been cleaning the carpet/furnishings with chemicals.
It was very large and very few people staying.
Would not stay here again.
Anonymous traveller

Comment: 26 Jan 2025

Stayed in: Jan 2025

Check in was not the best. No staff available. Phone to ring for service but went to message bank. Confusion over where to park car. Lift out of order. Restaurant closed for renovations. Most television currently unavailable. Kettle and tea bags available plus used coffee sachets containing no coffee. Some light bulbs not working. Toilet had brown ring under rim as if not cleaned properly for some time. Shower over bath felt unsafe climbing in and out of as there was nothing available for support.
Apart from that the room was spacious, the bed was comfortable and a great view of the river. Unfortunately was the word used several times by reception. Some people management and housekeeping skills would enhance this hotel.
Anonymous traveller

Comment: 9 Jan 2025

Stayed in: Jan 2025

Disappointing stay
In town for work
No hot water 3 out of 4 mornings
Hotel very tired compared to last stay a few years back

Location

13 Gladstone Road, Gisborne, 4010, New Zealand|1.08 km from city centre

10 things to dowithin 0.50 km

Airportwithin 4.93 km

Check in and check out

Check in from:

14:00

Check out before:

10:00

Good to know

Extra beds

Please contact the hotel for details about adding extra beds.

Cot

Please contact the hotel for details about adding a cot.

Important information from the hotel
Please inform Hotel Select in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. Please note that access to the spa is at an additional cost.

Emerald Hotel: FAQs

We don’t have any information about restaurants at Emerald Hotel, please check with them when booking.
At Emerald Hotel you can check in from 14:00, and you'll need to check out before 10:00.
Yes, there is parking available at Emerald Hotel.
Emerald Hotel is 1.1 km away from Gisborne city centre.
Emerald Hotel is in Gisborne, New Zealand and is 1.1 km away from Gisborne city centre.