Heaven Boutique Hotel
11 KN 29 St, Kigali, 00000, Rwanda
Find the best Kigali hotel for your dates, by price or preference
Compare deals for Heaven Boutique Hotel across hundreds of sites, all in one place
Look out for a deal with free cancellation or excellent ratings
Compare rooms and prices
All taxes and fees included
Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 11:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
More about Heaven Boutique Hotel
Heaven Boutique Hotel
Located in Kigali, Heaven Restaurant & Boutique Hotel features an outdoor swimming pool, fitness center and garden. At the property all rooms feature air-conditioning rooms and standing fans are available on request. All rooms have free WiFi.
Ratings and reviews
Traveler reviews
Comentário: 17 de mai. de 2025
Comentário: 22 de jul. de 2025
Data da estadia: jul. de 2025
1 star for a reason
Rooms very basic but diddnt look like the photos provided no fridge no chair no table/chairs on balcony.
On the second to last day there was a leak directly above one of my friends bed with an unknown substance going onto her bed and leaving it soaked which is dangerous as we diddnt know what it was and she could of become poorly. As a result of this we had to move hotel on the second to last day which was 20 minutes away which was very inconvenient as our transfer to the airport was early in the morning and we had to make our way to and from this new hotel which was completely out of the way. The hotel was unfair with compensating for the issue , they gave us a free meal at another hotel which was a free meal and drink which was incorrect it was a buffet with awful food choices and no drink so we didn’t even bother. We had to pay our all our taxis for the rest of the holiday which is why we picked this hotel originally because of the location however they didn’t compensate enough for my liking and made the last day unpleasant.
The pool is across the road and is a open to all pool so there was people who wasn’t even staying at the hotel taking up all the sunbeds so some days we didn’t even get one which is completely unfair .
I won’t be staying at this hotel again the only positive thing was the location however I wouldn’t recommend
Hotel response
Comentário: 25 de jul. de 2025
We deeply regret that your experience with us was not up to your level of expectations. We would like to highlight that we keep a thorough maintenance in each of our hotel facilities according to the highest quality standards. Unfortunately, a leak appeared in your room, and we needed to reallocate to our azuline Hotel s’Ànfora, a better hotel than azuline Hotel Llevant. Furthermore, we offered you compensation in our Llevant Terrace that day, free coctails for the day and a swimming pool view room at the new hotel.
Our maintenance team is already aware about this issue and is doing their best to fix it as soon as possible.
Again, we are very sorry for the inconveniences caused.
Yours sincerely,
Daniel R.S.
azuLinehotels Customer Service
Comentário: 14 de ago. de 2025
Data da estadia: ago. de 2025
Fab hotel!!
Comentário: 7 de ago. de 2025
Data da estadia: ago. de 2025
TERRIBLE
1 star would be too much!!!!
Our room was nothing like the photographs. It was a box room with no balcony and a tiny sliding window near the roof that didn't allow ventilations into the room at all. The air conditioning was broken. We reported this to staff who did nothing about it for the duration of our 9 day stay.
There was no fridge and the room was so hot it was unbearable and we had to leave our main door open just to breathe properly.
We asked at reception to be moved rooms and were told it was fully booked. When friends departed a few days later we asked could we have their room instead and again that was declined.
We will never ever return to this hotel. TERRIBLE
Comentário: 25 de jul. de 2025
Data da estadia: jul. de 2025
Great Hotel
Exceptional location
11 KN 29 St, Kigali, 00000, Rwanda|0.52 km from city center
10 things to dowithin 2.31 km
Airportwithin 8.66 km
Check in and check out
Check in from:
14:00
Check out before:
11:00
Good to know
Children are welcome at this hotel
17 years old and under
R$ 162 (USD30) per person per night
18 years old and over
R$ 270 (USD50) per person per night
1 years old and under
Free
Pets not allowed
Breakfast available
Breakfast menu
From the menu
Breakfast price
Please contact hotel for price information
Cash